PRIVACY POLICY

1. Data Controller

Business and Life Skills, based in the Netherlands, is responsible for processing personal data under the GDPR.

• Name, email, phone number

• Billing and payment information

• Coaching intake forms (if applicable)

• Website usage data (cookies, analytics)

• Messages submitted via forms

We process data for:

• providing coaching, consulting, and digital products

• customer support

• invoicing and administration

• marketing communications (with consent)

• website analytics and security

• Consent

• Contractual necessity

• Legitimate interest (security, analytics)

• Legal obligation (tax records)

• Client records: up to 7 years (required by Dutch tax law)

• Email communication: as long as necessary for service delivery

• Analytics data: up to 26 months

We share data only with GDPR-compliant third parties:

• payment processors (e.g., Stripe, PayPal)

• email marketing platforms

• website hosting providers

• analytics tools

We do not sell personal data.

You may request:

• access

• correction

• deletion

• restriction

• data portability

• withdrawal of consent

Requests can be sent to contact@aplazinic.com

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